Frequently asked questions

Your questions answered

Will the course really help me?

Yes, absolutely. People with a fear of flying will have a variety of concerns that will trigger their fear. That’s why we’ve designed such a comprehensive fear of flying course featuring an entire section on understanding flight as well as showing you different techniques to help you control your fear. Many people often immediately overcome their fear of flying simply once they have fully understood the facts about flying. That’s why easyJet's experienced Captain will take you through every aspect of flight and be on hand to answer your questions. And for those who need a little more help, learning our proven techniques will allow them to enjoy a future of comfortable and fearless flying.

What aircraft do you use?

Our Experience Flights take place on a fully crewed easyJet state-of-the-art aircraft using either an Airbus 319 (156 seats) or an Airbus 320 (180 or 186 seats). These are the same aircraft that you would use if you were taking an easyJet flight to any European destination. 

My fear of flying is actually the fear of not being in control – will your course help with this?

What you might not realise is that a fear of flying can manifest itself in many different ways. For some it is the fear of not being in control or perhaps the fear of heights whereas for others it is the fear of enclosed spaces or the fear of having a panic attack whilst on a flight. What we’ll help you understand is that fear is fear and a phobia is a phobia and no matter what that fear is the process to remove it is exactly the same. Once we teach you these powerful mind tools then you will be able to use them in many other aspects of your life.

Turbulence really triggers my fear – can your course really help me overcome this?

Yes. You are not alone with this fear trigger. It is one of the most common. We will therefore explain to you exactly what turbulence is and why it is nothing other than completely normal for a plane to experience some movement while in flight. No different really to a car. Some roads are smooth – others are bumpy. So at the time of the turbulence, the plane is simply on the equivalent of a bumpy road. Our easyJet Captain will explain this in more detail during the course and answer any questions you may have to help you understand this perfectly safe part of the flight.

How long will the virtual GROUND course last?

The easyJet fearless flyer ground course will last approximately 2.5 hours.

How long is the Experience Flight and where will it go?

The duration of the flight will be a maximum of 1 hour. The flight will be long enough for you to experience take off, landing and level flying in the company of one of easyJet's highly experienced Captains, a Co-pilot and their cabin crew who will be there to make you feel comfortable and relaxed. They will talk to you throughout the flight and explain how things work including all those previously unexplained noises and wing movements. You will take off and land at the same airport and fly around the local area.

What happens if I don’t want to take the Experience Flight?

First of all, we don’t apply any pressure on you to take the flight and it will be natural for some of you to think that you won’t take it at the outset of the course. However, we are sure that by the time you finish the first part of the course, you will feel confident enough and be armed with sufficient methods of controlling your fears to take the Experience Flight with us. And from that point……….the world’s your oyster! But if for any reason you are unable to take the Experience Flight we are unable to offer a refund.

Do you use hypnosis in the course?

NO! We will not need to hypnotise you to help you overcome your fear of flying. Instead we teach you some very powerful proven techniques that anyone can learn and master that will help you to control and eliminate your fear completely. 

Will I need to bring ID? 

You will need to bring Photographic ID (i.e. a passport or photo driving licence) for the Experience Flight. Children under the age of 16 do not need to show ID on domestic flights (incuding Fearless Flyer experience flights) subject to the adult they are travelling with carrying photographic ID and confirming their identity. For other acceptable forms of ID, please click here to see the easyJet policy for ID requirements for domestic flights. If you do not have any valid photo ID, please call us on 020 3813 1644 to discuss this.

Can I bring someone along to support me?

Yes, of course you can but if they attend the entire course with you they will have to pay for an additional ticket as we have a limited capacity. However, if they only join you for the Experience Flight they will only need to pay for a companion Flight Only ticket rather than the full price of the course. HOWEVER PLEASE NOTE THAT ANY COMPANION NEEDS TO BE AGED 18 OR OVER AND BE A REGULAR AND CONFIDENT FLYER. This companion ticket is always subject to availability and can be purchased at the time that you buy your own ticket. See ticket prices for your specific course for further details. So if you know you want a companion to join you on the Experience Flight, then please ensure you purchase the companion ticket at the time of your booking. Please note you will only be able to bring one companion with you on the Experience Flight.

I’m unable to attend any of the current courses, will you be scheduling any more?

Yes, we are constantly scheduling new fear of flying courses around the country for both the Autumn and Spring and will be adding more to the list as time goes on. Click here to join our mailing list so we can notify you of one of these fear of flying courses as and when they are announced.

Is the course suitable for Children?

Whilst the course has been tailored to an adult audience we do not believe there is any content that would be inappropriate for children although we would suggest that the style of presentation would probably suit children aged 12 and above. However, we would leave it for parents to make their own judgement on this. You are of course welcome to call the office to discuss the suitability of the course in advance if you wish. ALL CHILDREN UNDER THE AGE OF 16 WILL NEED TO BE ACCOMPANIED ON THE FULL COURSE BY A FULL PAYING ADULT.  Children under the age of 16 do not need to show ID on domestic flights (including Fearless Flyer experience flights) subject to the adult they are travelling with carrying photographic ID and confirming their identity.

For Children under the age of 12, please contact the office by phone on 020 3813 1644 so we can discuss the suitability of the course prior to booking.  

Can I take the course if I am pregnant?

Yes, depending how long you are into your pregnancy you can take the course subject to the easyJet policy for Expectant Mothers. Their up to date policy can be found on their website via this link http://www.easyjet.com/en/medical-information. However, if you are eligible and you do book the course you must notify us by email ahead of the course by email at info@fearless-flyer.com.

Will my medical condition prohibit me from taking the course?

You will need to be eligible to fly under easyJet's medical Terms and Conditions which can be found on their website via this link http://www.easyjet.com/en/medical-information.

Are there concessions for Children or Senior Citizens?

No, as the tickets are already very keenly priced, we are unable to offer any further discounts for the course or for the person joining you on the Experience Flight. Sorry!

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